My account is blocked due to suspicious activity. How to get it back?

If your Meria account is blocked due to suspicious activity, please contact us via the form to unblock your account. We will then ask you to confirm your identity.

Once your account is unblocked, you will be asked to create a new password. To do so, select the "I forgot my password" button upon login.

Once access is recovered, it is highly recommended to activate a two-factor authentication solution.

Meria reserves itself the possibility of conducting additional verification in case of suspicions.